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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Samantha Perry

February 2, 2026

5  out of  5
rating by Samantha Perry
"Jennifer was a pleasure to deal with. She’s knowledgeable, pleasant, efficient and provided amazing service. I feel very protected with all the coverage we discussed and put into place."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Nicole Yarbrough’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Debbie Connell

January 23, 2026

5  out of  5
rating by Debbie Connell
"It was helpful to review my policies with a knowledgeable agent."
We responded:
"We appreciate your review, Debbie. We are so happy that you had such a wonderful experience with State Farm Agent Nicole Yarbrough’s Team here in Knoxville ! "
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Lesley Starck

January 23, 2026

5  out of  5
rating by Lesley Starck
"Fantastic service! We had a great experience working with our State Farm agent, Danny Fleming, to set up our home, auto, and life insurance. He was knowledgeable, patient, and took the time to explain our options clearly so we felt confident in our choices. The entire process was smooth and efficient, and we truly appreciated his professionalism and care. Highly recommend!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Nicole Yarbrough’s Team. "
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Michael McCay

January 22, 2026

5  out of  5
rating by Michael McCay
"I've been a State Farm customer for almost 20 years, and Danny and Nicole did a great job of doing a thorough review of my policy and making some needed adjustments. They are two of the best in the business, and most importantly, they are individuals you can trust. If you’re looking for a solutions-minded team, look no further."
We responded:
"Michael, thank you for this review! We love taking care of your family! "
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Amy Burritt

January 22, 2026

5  out of  5
rating by Amy Burritt
"Nicole and Jennifer were both so helpful in setting up my policies. Great communication, and you can tell they care about making sure you get what you need and that all your questions are answered. I've been working with them for several years and am very happy!"
We responded:
"Thanks so much for the fantastic rating, Amy! We are so glad you had a positive experience with us. We are grateful for you! "
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Kyle Jawor

December 12, 2025

5  out of  5
rating by Kyle Jawor
"Jennifer Was Very helpful and was happy to address all my questions. Highly recommend!!"
We responded:
"Thank you Kyle! Jennifer has enjoyed working with you too!"
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Matt Callahan

December 12, 2025

5  out of  5
rating by Matt Callahan
"Provided a quality proposal to bundle my policies. Introduced opportunities to provide insurance products to cover my children as well."
We responded:
"Thank you Matt! Your review is greatly appreciated! Danny has enjoyed working with you!"
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Whitney

December 11, 2025

5  out of  5
rating by Whitney
"Danielle has genuinely been so helpful every time I need anything. She has excellent communication and is prompt with everything she does. She is such a joy to work with! I highly recommend this team."
We responded:
"Thank you Whitney! Danielle has enjoyed working with you too! "
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P-T Humphries

December 4, 2025

5  out of  5
rating by P-T Humphries
"Nicole is an amazing agent, with a great team that does a phenomenal job putting the needs of her customers first."
We responded:
"Thank you! We appreciate this review and your feedback so much! "
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Collin McGinley

November 5, 2025

5  out of  5
rating by Collin McGinley
"Jennifer was amazing and worked very hard for us. She was patient and provided options to help provide us with the best coverage for the lowest rates. She explained everything thoroughly and worked through the details of all of our policies. We’re happy that we made the switch over to State Farm!"
We responded:
"Thank you Collin! We are excited to have your family. Jennifer loves working with you! Thanks for the 5-Stars! "
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Spencer Mize

November 4, 2025

5  out of  5
rating by Spencer Mize
"Nicole is absolutely the best insurance agent I've ever dealt with! She is very nice and helpful and explains everything very well. She always responds to my text messages or when I call her immediately. I have dealt with other insurance companies and let me tell you once you deal with Nicole you will never go anywhere else!"
We responded:
"Thank you Spencer! We appreciate you. Maggie has really enjoyed getting to work with you, too!"
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stephanie hale-smith

October 30, 2025

5  out of  5
rating by stephanie hale-smith
"Nicole and her team are excellent. If you are looking for5 ⭐️ risk knowledge and service in Knoxville…this is the agency."
We responded:
"Steph, you are the best! Thank you for the kind words. We love coming to work for our customers every day! "
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James Hendricks

October 30, 2025

5  out of  5
rating by James Hendricks
"Danny Fleming did a great job handling our insurance need!"
We responded:
"Thank you, James! I know Danny has really enjoyed working with you. Thank you for the 5-Stars!!"
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Jake Moss

October 30, 2025

5  out of  5
rating by Jake Moss
"Wonderful team, very professional and always willing to help. I cannot recommend this agency enough. 10/10."
We responded:
"Jake, we appreciate your review so much! Mostly, we appreciate your business. Thanks for trusting us!"
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Lindsay Heath

October 9, 2025

5  out of  5
rating by Lindsay Heath
"Danny was really helpful, quick, and thorough helping us get coverage on a Friday evening after purchasing a new-to-us family vehicle. Great communication and follow through."
We responded:
"Danny enjoyed working with you guys! Thank you for the awesome review! Welcome to our agency! :-)"
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Riley Clifton

October 1, 2025

5  out of  5
rating by Riley Clifton
"The only thing better than their rates is the customer service!! Big thanks to Danny and every at Nicole Yarbrough State Farm, ya’ll are amazing!"
We responded:
"Thank you for the 5-Star Review! Filling our cup on this Monday! "
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Lindsey McDaniel

September 30, 2025

5  out of  5
rating by Lindsey McDaniel
"Great service and amazing staff! I’ve had a great experience with State Farm! The team is knowledgeable and responsive. Highly recommend them for anyone looking for trustworthy and efficient insurance!"
We responded:
"Thank you Lindsey! We are grateful for you and your kind words. "
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Ella Grundstrom

September 29, 2025

5  out of  5
rating by Ella Grundstrom
"I'm really impressed with the service I received from Maggie at State Farm. The staff was friendly, professional, and took the time to clearly explain all my options. I never felt rushed or pressured, and they helped me find a policy that fit both my needs and my budget."
We responded:
"We thank you for the kind words and 5-Star review! Maggie is awesome! She thanks you for the review too!"
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M Bernstein

September 29, 2025

5  out of  5
rating by M Bernstein
"Great service and amazing staff!! Highly recommend them for anyone looking for trustworthy and efficient insurance services!"
We responded:
"Thank you so much! We appreciate this so much! We love taking care of our customers. "
Profile photo of Phongphet Phanthavong

Phongphet Phanthavong

September 29, 2025

5  out of  5
rating by Phongphet Phanthavong
"A1 service and very friendly and respectful staff"
We responded:
"We appreciate your review- so kind! Thank you!"
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Suzanne North

September 26, 2025

5  out of  5
rating by Suzanne North
"Prompt, courteous and helpful!"
We responded:
"Thank you for the 5-Stars! We appreciate the review! "
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Lizzie Fleming

September 26, 2025

5  out of  5
rating by Lizzie Fleming
"My car windshield got "dinged" by a rock on the interstate. Ugh! I called the office, and Danielle hooked me up right away and within 48 hours I had it fixed. Done and done! Thank you, Nicole Yarbrough State Farm!"
We responded:
"Thank you Lizzie! We love your sweet family."
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Gaines Burt

September 22, 2025

5  out of  5
rating by Gaines Burt
"Very helpful, always kind and polite. Only place iv ever used that's sent me holiday cards. Very pleased with the service I receive"
We responded:
"THANK YOU! THANK YOU! We are so happy you love our cards too. Thank you for being an awesome policy holder! "
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Victoria Chen

September 18, 2025

5  out of  5
rating by Victoria Chen
"Nicole helped with a specific problem & made it easy! Will work with her again!"
We responded:
"So sweet! We are grateful for you and your review. So happy you had a great experience. Thank you!"
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Galaxy GamingHD

September 17, 2025

5  out of  5
rating by Galaxy GamingHD
"Jennifer is very sweet and easy to work with!"
We responded:
"THANK YOU for the 5-Star review and giving Jennifer a special shout out! She is awesome! And always eager to help too!"