State Farm® Insurance Agent Nicole Yarbrough
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Don Coleman
July 11, 2026
"When our state farm agent passed,state farm sent us to (Nicole ) since her office took over we have problems after problems we never have problems with our other agents on payment coming out of my account every month its affects my life insurance and my auto insurance it's been going on for months it's getting old, so we are moving to a different insurance,or move to a different agent I bet only good reviews are from workers that work there whow get payed todo so"
"Don, we are devastated to receive this review. We did get a new billing system at State Farm and most of our customers love it. We cannot maintain recurring billing without signed authorization from you. I am very sorry for your frustration. We would love nothing more than to make this right with you! As I mentioned most of our customers love the new billing system. Please call and let us know how we can help! "
Edith Rogers Phillips
July 10, 2026
"I am sometimes hard to catch, between work and other things, and they kept after me to change my carrier, until I did. Best thing ever! Saves me 💰"
"Thanks so much for the amazing review, Edith! We really appreciate your support here in Knoxville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Christina Horton
July 7, 2026
"Joey was very professional. Ran the numbers for both of our vehicles and we talked about bundling our home insurance. He spent much needed time answering my questions. Thanks Joey!"
"Thank you so much for the 5-stars, Christina! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Nicole Yarbrough’s Team anytime."
Nicholas Williams
June 27, 2026
"Nicole and Joey were very great. They really took care of me. Grateful to have him as an insurance company and my person that takes care of my stuff. Thank you for everything. I would definitely recommend them."
"Nicholas, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Nicole Yarbrough’s Team is just a call or email away!"
Caleb
June 18, 2026
"What a great place! I just moved to the area and Jenn was able to save me almost $200 from my previous 6-month premium, as well as add more coverage for less $ than I was paying before (for less coverage). She was extremely friendly and helpful and welcoming. Highly highly recommend this location!"
"Thanks so much for the amazing review, Caleb! We really appreciate your support here in Knoxville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Nick Tirpak
June 16, 2026
"Maggie was a huge help in getting me covered with car insurance."
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Knoxville to know that you had such a wonderful experience with us here on State Farm Agent Nicole Yarbrough’s Team."
Kristin Dolan
June 11, 2026
"Jen was an enormous help for us getting coverage. She made the process extremely simple, explained our options, and even saved us some money. Thank you so much!"
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Andrew Wolfenbarger
June 4, 2026
"This office was very helpful when I had a question about updated coverage."
"We are grateful for your 5-star review, Andrew! Thanks for taking a moment to share your positive experience of our team. "
Gary Skeen
June 1, 2026
"Jennifer Massengill is an EXCELLENT Marketing Associate at State Farm Insurance. She was very helpful, thoughtful and worked hard to resolve our situation to obtain insurance. I HIGHLY recommend you reaching out to her for any insurance need!"
"Thank you for the amazing review, Gary! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Rosetta Bailey
June 1, 2026
"I love my State Farm Agent she is so nice, and very professional."
"Thank you for taking the time to leave such a great review, Rosetta. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Allen Milton
May 27, 2026
"This young man is very knowledgeable about this business. He is very professional and before his time. I'm honored that he has come across my path."
"Allen, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Nicole Yarbrough’s Team!"
Maurice Lee
May 27, 2026
"It was great without a doubt"
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Nicole Yarbrough’s Team here in Knoxville . "
Ryan Messer
May 27, 2026
"Danielle made it easy to swap our policies from another state."
"Thanks so much for the fantastic rating, Ryan! We are so glad you had a positive experience with us here on State Farm Agent Nicole Yarbrough’s Team. If there is anything we can do for you in the future, just give us a shout! "
Holland Parkins
May 20, 2026
"Jen was awesome and helped me every step of the way! Highly recommend :)"
"Jen loved working with you. We appreciate you taking time to leave a review. Thank you Holland! "
Allie Dickson
May 1, 2026
"Great service! Talked to a young man Joey, he was very professional, friendly, and accommodating. He found me a policy that works wonderfully with my personal needs. I highly recommend talking to this staff!"
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Nicole Yarbrough’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Knoxville ."
Jeffrey Abbott
May 1, 2026
"Jennifer Massengill, Marketing Associate at Nicole Yarbrough State Farm, Knoxville TN... I called Jennifer at 3pm with some changes needed for a homeowners policy... By 5pm it was DONE PERFECTLY! Thank you Jennifer!"
"Thank you for the amazing review, Jeffrey! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Sierra
April 23, 2026
"My agent Maggie is the best! She is very attentive and takes care of all my needs! She is prompt with answering questions and she will get you the best deals!"
"Sierra, thank you for your wonderful review of State Farm Agent Nicole Yarbrough’s Team!"
Shaunee Wolfe
March 31, 2026
"I have known Nicole for 20+ years!! She always places concern for her clients and friends in first place!! She will also tell you the truth if she can give you the very best pricing or not!! Her staff is 100% top notch!!! Highly recommend!!!!"
Alan Kozlowski
March 20, 2026
"Wonderful customer experience"
Peter Luci
March 17, 2026
"The treat u like family very helpful on save money or getting the most for money I'm very very happy customer"
Jessica Mead
March 3, 2026
"Danielle was so amazing to work with!! She was very helpful at answering any questions I had, and her knowledge and understanding made the entire process extremely easy for me. I definitely recommend this team!"
Harrison Goodrow
February 27, 2026
"I spoke with Joey and he provided me great customer service. He’s helpful every time we speak and he’s a super sweet boy!"
Dicky Jones
February 27, 2026
"GREAR PEOPLE TO DEAL WITH / EVERYONE IN THE OFFICE IS VERY HELPFUL AND KNOWLEDGEABLE"
kj
February 19, 2026
"Jen/Nicole is the best!! I contacted her almost a year ago, as a new driver, looking for insurance. I was unsure at the time, but I remembered talking to her felt really easy and insurance felt less intimidating.
While I did hop on my parents car insurance for a couple months, I was ready to find my own and texted Jen almost 8 months later and explaining my situation. She was so quick to respond and got right to action!
Over the past two months, I got a better deal for full coverage auto insurance + life insurance at 20 years old. The two months was my hesitation, but the quote for everything was done in just 30-60 minutes. Most of the time it was me asking questions (haha), but she was so thorough in answering all of them.
She has been so incredible to talk to! I highly recommend getting in touch and getting set up with State Farm.
Thank you, Jennifer!!!"
Samantha Perry
February 2, 2026
"Jennifer was a pleasure to deal with. She’s knowledgeable, pleasant, efficient and provided amazing service. I feel very protected with all the coverage we discussed and put into place."