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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Fleming`

October 28, 2023

5  out of  5 rating by Daniel Fleming`
"Thanks for getting done quickly and explaining the covetage!"
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Kelly Perkins

October 8, 2023

5  out of  5 rating by Kelly Perkins
"Nicole and her staff are amazing and so friendly and helpful. They’ve helped me with my insurance coverage on multiple things and have helped me get everything insured by one company. When it came time to get my son Insured they helped me so much. Strong recommend this team."
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Carol Wilburn

September 11, 2023

5  out of  5 rating by Carol Wilburn
"Best service after our accident. We had new policy. Was treated like family. Can't say enough good things about the girls. Thank you so much. Carol"
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Donna Wi

August 31, 2023

4  out of  5 rating by Donna Wi
"It was just by coincidence I answered the phone and Maggie from State farm in Knox was on the other line and I have been interested in finding a different quote for car insurance and renters and I have been very pleased with what she has offered me I really think there may be a big change coming"
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Pamela Conley

August 31, 2023

5  out of  5 rating by Pamela Conley
"We're from Missouri and our daughter attends Grad School at UTK. We needed to find a local agent who would take care of her in TN and we found just the right office! Jennifer with Nicole Yarbrough's team has been nothing but stellar in taking care of all our needs from car insurance to rental insurance and beyond! Highly recommend!"
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Ken Wiseman

August 31, 2023

5  out of  5 rating by Ken Wiseman
"Best service and friendly people i was few days late on my payment when others would of charged me a late fee they understood and kept my coverage going thanks nicole # my statefarm agent 4 Life"
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Dixie T

August 23, 2023

5  out of  5 rating by Dixie T
"So helpful! So prompt in response to my questions! Call Nicole for your auto, home and life insurance! A GREAT agency to work with!"
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Michael Cooper

July 26, 2023

5  out of  5 rating by Michael Cooper
"Danielle was super helpful, responsive, and professional! Use them!"
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Kyon Boatwright

July 20, 2023

5  out of  5 rating by Kyon Boatwright
"Nicole and Jennifer are the best! They explained everything in a clear and concise manner especially since I’m a little unfamiliar with some of the terms and phrases but they always made sure I understood what I was getting and what I needed. I wanna say Thank you again for the help and amazing service as always."
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rossco henderson

July 6, 2023

5  out of  5 rating by rossco henderson
"Very nice lady , but the quote that i received was twice as much as your competitor underwriter . And I always look for a named brand insurer with the best identical coverage , for price when shopping ."
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Karen Johnson

June 27, 2023

5  out of  5 rating by Karen Johnson
"Nicole Yarborough was so patient and friendly.She found us the perfect bundle for our vehicles & home owner policy.Very affordable & cheaper than other companies we checked out.Great coverage.Thank you State Farm"
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M B

June 9, 2023

5  out of  5 rating by M B
"I was tremendously satisfied with the prompt, detailed service I received from StateFarm. I was unexpectedly taken aback with the way the insurance agent (Nicole Yarborough)had efficiently streamlined the entire process of obtaining my new insurance policy. She had it all down to perfection and it was so quick and easy I had to give kudos for this experience of dealing with insurance policies and my money. Not only was she super nice but she was really understanding of life issues. She went above and beyond for me and my kids and everyone should have that experience of great customer service. Thanks, State Farm and Nicole."
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Michael Massengill

May 18, 2023

5  out of  5 rating by Michael Massengill
"I recently had the batteries die on my truck overnight. Used the State Farm app that I downloaded when starting with Nicole Yarborough State Farm, quick and easy. Within minutes had a call from a contractor for State Farm, he arrived within 15 min. Within 5min of his arrival, key were out and I was on my way. Best experience with roadside assistance ever!"
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Michael Morrow

May 12, 2023

5  out of  5 rating by Michael Morrow
"Nicole and her team have taken care of both our home and car insurance for several years. She is timely and responsive, and always willing to provide you with all of the options so you can make informed decisions for your family. The team is caring and quick to provide support when needed. Nicole and her exceptional team come highly recommended!"
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Justin Arft

May 11, 2023

5  out of  5 rating by Justin Arft
"Nicole and her staff are fantastic! She was able to answer all of our questions and found us surprisingly low rates for excellent coverage."
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Gina Wininger

May 10, 2023

5  out of  5 rating by Gina Wininger
"Nicole Yarbrough and her staff are always excellent! Great customer service and finding the right insurance to fit our family."
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Krista O'Callaghan

April 6, 2023

5  out of  5 rating by Krista O'Callaghan
"I LOVE these ladies!! they are so helpful and very understanding. they help you with any issues or changes. thank y’all!!"
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Pete Misslin

February 13, 2023

5  out of  5 rating by Pete Misslin
"Jennifer was awesome. Quick responses and very customer focused---a true pleasure to work with."
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Betsy Fleming

January 27, 2023

5  out of  5 rating by Betsy Fleming
"Nicole and team are so good at what they do!!! I am especially grateful to Nicole for looking over our life insurance and helping us make needed adjustments. The best part was that she met with us virtually while we sat at our kitchen table one evening after work- the process couldn’t have been smoother. Highly recommend!!"
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Sam Eubank

January 26, 2023

5  out of  5 rating by Sam Eubank
"I recently visited Nicole’s office while needing a Renters policy for my son who transferred to UT. Danielle was fabulous and assisted me through the process, while thoroughly answering all my questions. Great location and beautiful office, with friendly and knowledgeable team."
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Samuel DeChelfin

September 19, 2022

5  out of  5 rating by Samuel DeChelfin
"Excellent Service by Maggie. Great rates. Friendly approach. Refreshing to deal with."
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Marsha Schorr

September 6, 2022

5  out of  5 rating by Marsha Schorr
"Best rates I found! Very personable, friendly service. State Farm is a nationally known insurance company and having a great rapport with your agent is extra!! Highly recommend this agency."
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Jimmy Fleming

September 2, 2022

5  out of  5 rating by Jimmy Fleming
"Nicole, Jennifer, and Maggie, are the best! Always blown away by their knowledge, advice, and service. And so much more than just insurance! Thank you!"
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K. Quintanar

September 2, 2022

5  out of  5 rating by K. Quintanar
"The agents are really friendly and understanding to my question."
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David Hawley

September 1, 2022

5  out of  5 rating by David Hawley
"Great service even greater owner and employees"