State Farm® Insurance Agent Nicole Yarbrough
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Linda Alston
September 5, 2026
5
out of
5
rating by Linda Alston
"Always helpful and pleasant."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Sandy Yelenosky
August 28, 2026
5
out of
5
rating by Sandy Yelenosky
"Jennifer was patient and kind, willing to explain what’s included in the policy, handled herself professional at all times. She’s truly a beautiful person! I had a great experience with this agency."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Mary Mcculley
August 26, 2026
5
out of
5
rating by Mary Mcculley
"Very number
Ice and friendly goes beyond to serve you for your insurance needs"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Knoxville to know you had such a great experience with us. Thank you Mary!"
Joel Palilla
August 12, 2026
5
out of
5
rating by Joel Palilla
"This State Farm office is the best. Maggie has been so friendly and helpful in getting us amazing rates on homeowners and car insurance. 10/10 would recommend!!"
We responded:
"Thank you for the 5-star review, Joel! We’re proud to serve the Knoxville community and truly appreciate your support. "
Landon Helton
August 7, 2026
5
out of
5
rating by Landon Helton
"The entire staff is so knowledgeable and kind. They make auto and life insurance so simple and easy to understand. Their location is a great office to use for renter’s/personal property insurance in Knoxville!"
We responded:
"Landon, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Soham Das
August 3, 2026
5
out of
5
rating by Soham Das
"Excellent staff, very professional service. Highly recommend."
We responded:
"Thanks so much for the amazing review, Soham! We really appreciate your support here in Knoxville. Just reach out anytime if you need us - we’re here for you. "
Barry Nilson
July 30, 2026
5
out of
5
rating by Barry Nilson
"Wonderful service and ease of setting up accounts from across the country and across the desk! Jennifer was super helpful and made the process easy! Highly recommend!"
We responded:
"Wow, thank you for the 5-star review, Barry! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Amy Dillon
July 30, 2026
5
out of
5
rating by Amy Dillon
"Jennifer was incredibly helpful and knowledgeable! She made my son's move much easier!"
We responded:
"Hi Amy, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Nicole Yarbrough, Your State Farm Agent "
Stephanie Dickson
July 25, 2026
5
out of
5
rating by Stephanie Dickson
"I highly recommend fellow Vol Joey Montilla as you navigate off-campus renters insurance for your student.
Don’t assume the default policy offered by your student’s apartment complex provides adequate protection. In many cases, it’s a limited policy designed primarily to meet the complex’s requirements and may not fully protect your student’s personal belongings or liability exposure.
Joey was responsive, knowledgeable, and made the entire process quick and seamless. If you’re looking for someone to help you understand your options and make sure your student is properly covered, he’s definitely worth reaching out to."
We responded:
"Stephanie, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Knoxville. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Nicole Yarbrough and Team "
Carolyn Cervone-Singleton
July 24, 2026
5
out of
5
rating by Carolyn Cervone-Singleton
"Joey Montilla made getting my renters insurance completely stress-free! He made sure I understood all my coverage options and I give him 5 stars for his incredibly professional, efficient ,& knowledgeable presents and he was wonderful to work with."
We responded:
"Thank you for the 5-star review of Nicole Yarbrough’s team - we really appreciate your kind words! "
John Robertelli
July 22, 2026
5
out of
5
rating by John Robertelli
"Professional..Attentive
Outstanding"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Knoxville insurance team. "
Karen
July 15, 2026
5
out of
5
rating by Karen
"Such a great experience! Very pleasant, knowledgeable, and offered great advice. I worked with Jennifer who was so sweet and helped set up renter's insurance in record time and with ease. Quick and easy. Definitely recommend!!!"
We responded:
"Wow, thank you for the 5-star review, Karen! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Don Coleman
July 11, 2026
1
out of
5
rating by Don Coleman
"When our state farm agent passed,state farm sent us to (Nicole ) since her office took over we have problems after problems we never have problems with our other agents on payment coming out of my account every month its affects my life insurance and my auto insurance it's been going on for months it's getting old, so we are moving to a different insurance,or move to a different agent I bet only good reviews are from workers that work there whow get payed todo so"
We responded:
"Don, we are devastated to receive this review. We did get a new billing system at State Farm and most of our customers love it. We cannot maintain recurring billing without signed authorization from you. I am very sorry for your frustration. We would love nothing more than to make this right with you! As I mentioned most of our customers love the new billing system. Please call and let us know how we can help! "
Edith Rogers Phillips
July 10, 2026
5
out of
5
rating by Edith Rogers Phillips
"I am sometimes hard to catch, between work and other things, and they kept after me to change my carrier, until I did. Best thing ever! Saves me 💰"
We responded:
"Thanks so much for the amazing review, Edith! We really appreciate your support here in Knoxville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Christina Horton
July 7, 2026
5
out of
5
rating by Christina Horton
"Joey was very professional. Ran the numbers for both of our vehicles and we talked about bundling our home insurance. He spent much needed time answering my questions. Thanks Joey!"
We responded:
"Thank you so much for the 5-stars, Christina! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Nicole Yarbrough’s Team anytime."
Nicholas Williams
June 27, 2026
5
out of
5
rating by Nicholas Williams
"Nicole and Joey were very great. They really took care of me. Grateful to have him as an insurance company and my person that takes care of my stuff. Thank you for everything. I would definitely recommend them."
We responded:
"Nicholas, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Nicole Yarbrough’s Team is just a call or email away!"
Caleb
June 18, 2026
5
out of
5
rating by Caleb
"What a great place! I just moved to the area and Jenn was able to save me almost $200 from my previous 6-month premium, as well as add more coverage for less $ than I was paying before (for less coverage). She was extremely friendly and helpful and welcoming. Highly highly recommend this location!"
We responded:
"Thanks so much for the amazing review, Caleb! We really appreciate your support here in Knoxville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Nick Tirpak
June 16, 2026
5
out of
5
rating by Nick Tirpak
"Maggie was a huge help in getting me covered with car insurance."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Knoxville to know that you had such a wonderful experience with us here on State Farm Agent Nicole Yarbrough’s Team."
Kristin Dolan
June 11, 2026
5
out of
5
rating by Kristin Dolan
"Jen was an enormous help for us getting coverage. She made the process extremely simple, explained our options, and even saved us some money. Thank you so much!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Andrew Wolfenbarger
June 4, 2026
5
out of
5
rating by Andrew Wolfenbarger
"This office was very helpful when I had a question about updated coverage."
We responded:
"We are grateful for your 5-star review, Andrew! Thanks for taking a moment to share your positive experience of our team. "
Gary Skeen
June 1, 2026
5
out of
5
rating by Gary Skeen
"Jennifer Massengill is an EXCELLENT Marketing Associate at State Farm Insurance. She was very helpful, thoughtful and worked hard to resolve our situation to obtain insurance. I HIGHLY recommend you reaching out to her for any insurance need!"
We responded:
"Thank you for the amazing review, Gary! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Rosetta Bailey
June 1, 2026
5
out of
5
rating by Rosetta Bailey
"I love my State Farm Agent she is so nice, and very professional."
We responded:
"Thank you for taking the time to leave such a great review, Rosetta. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Allen Milton
May 27, 2026
5
out of
5
rating by Allen Milton
"This young man is very knowledgeable about this business. He is very professional and before his time. I'm honored that he has come across my path."
We responded:
"Allen, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Nicole Yarbrough’s Team!"
Maurice Lee
May 27, 2026
5
out of
5
rating by Maurice Lee
"It was great without a doubt"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Nicole Yarbrough’s Team here in Knoxville . "
Ryan Messer
May 27, 2026
5
out of
5
rating by Ryan Messer
"Danielle made it easy to swap our policies from another state."
We responded:
"Thanks so much for the fantastic rating, Ryan! We are so glad you had a positive experience with us here on State Farm Agent Nicole Yarbrough’s Team. If there is anything we can do for you in the future, just give us a shout! "